Why won't my Sony Bluetooth headphones pair with a new device?

Make sure the headphones are powered off before starting. Check that both devices are sufficiently charged, Bluetooth is enabled on the new device, and the devices are within 1 meter (3 feet) of each other. Also ensure the headphones are not already connected to another phone, laptop, or tablet—disconnect or disable Bluetooth on previously paired devices if needed.

How do I put my Sony headphones into pairing mode?

With the headphones turned off, press and hold the POWER button (or ID SET button on some models) for about 7 seconds. Release the button when the indicator light starts blinking rapidly or when you hear a voice prompt such as 'Bluetooth pairing'. If pairing mode does not activate, refer to your model’s manual for the correct button combination.

What should I do if the headphones turn on automatically while charging?

If the headphones power on when connected to a charger, unplug the charger if possible and press and hold the POWER button to turn them off. Once the unit is fully powered down, proceed with the pairing steps. Always ensure both devices have enough battery before attempting pairing.

How close do devices need to be for pairing?

For a stable and successful pairing process, keep the Bluetooth headphones and the connecting device within 1 meter (3 feet). Greater distances can cause interference or prevent the device from being detected.

What if pairing doesn't work after 5 minutes?

Pairing mode automatically cancels after about 5 minutes. If this happens, turn the headphones off completely and repeat the pairing process from the beginning to re-enter pairing mode.

Do I need the manual for model-specific steps?

General pairing steps work for most Sony Bluetooth headphones, but button names, indicator lights, and voice prompts can vary by model. For precise instructions, reset procedures, or troubleshooting, check the operating manual or support page for your specific headphone model.

Issue Pairing Sony Bluetooth Wireless Headphones With Ano...

Issue Pairing (Connecting) Sony Bluetooth Wireless Headphones to Another Device

If your Sony Bluetooth wireless headphones won’t connect to another device (phone, tablet, computer, etc.), follow the simplified steps below to enter pairing mode and establish a Bluetooth connection.

Before You Start

✔ Place both devices within 1 meter (3 ft) of each other. (Help Guide)
✔ Make sure both have enough battery — low power can prevent pairing. (Sony India)
✔ If the headphones were paired with another device previously, turn off that device’s Bluetooth or “Forget” the headphones from its Bluetooth list. (Sony India)

How to Pair Sony Bluetooth Headphones

1. Enter Bluetooth Pairing Mode

Most Sony Bluetooth headphones enter pairing mode automatically the first time you turn them on. For a new connection (second device or after previously paired devices):

Turn off your headphones if currently on.
Press and hold the Power button for about 5–7 seconds until the indicator light flashes rapidly (or you hear voice guidance saying “Bluetooth pairing”).
- On some models, the Bluetooth indicator will blink rapidly when in pairing mode. (Sony UK)
- On truly wireless earbuds (WF series), put them in your ears and hold the touch sensors on both units to start pairing mode. (Sony)

2. Activate Bluetooth on Your Device

Go to Settings → Bluetooth on the device you want to connect (phone, tablet, laptop, etc.).
Make sure Bluetooth is turned ON.
Look for your Sony headphones in the list of available devices and tap to connect. (Sony UK)

3. Complete the Pairing

Select the Sony headphone model name from the Bluetooth list.
Some devices may ask for a Bluetooth passcode — if so, enter 0000. (Help Guide)
Wait for the connection confirmation (indicator light may turn solid or you’ll hear a confirmation tone). (Sony UK)

Notes & Troubleshooting

If Pairing Fails

✔ Restart both devices and try again. (Sony India)
✔ Delete old Bluetooth pairings on your phone or computer and reconnect. (Sony India)
✔ Bring the devices closer together (within 1 m). (Help Guide)
✔ Make sure the headphones aren’t already connected to another device. (Sony India)

Additional Tips

Some Sony models support multipoint connectivity (connect to two devices simultaneously) — check your manual or Sony | Headphones Connect app for support and switching devices. (Sony)
If the headphone’s Bluetooth settings still don’t show up, you may need to reset or initialize the headphones — this clears all saved pairing data. (Sony India)

Summary

Enter pairing mode on your Sony headphones (long-press Power or Bluetooth button).
Enable Bluetooth on the target device.
Select the headphone model from the Bluetooth list.
Enter passcode 0000 if prompted.

Once connected successfully, your Sony headphones will remember the device and reconnect automatically in the future. (Sony UK)

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Issue Pairing Sony Bluetooth Wireless Headphones With Another Device